• Polites Florist
  • Customer Service

    Polites Florist Satisfaction Guarantee:
    If you are not satisfied with your purchase, we will send a replacement. All you need to do is notify us within 5 days of receipt of your order. You may call, come in person, or email us.
    We will make every effort to create the floral gifts as pictured on our site, however, unforseen circumstances beyond our control may result in substitutions of containers and/or varieties of flowers without compromising the integrity of the arrangement.
    Not all items featured can be wired out of town.

    Do you need help caring for an arrangement you recently received? Have a question about an order? Call, email or send us a note below with your questions anytime. We're always here to serve you and make your flower-sending experience a pleasure. You can also email us at customerservice@politesflorist.com or call us toll free at 800-215-2929 (local call 1-610-352-1717 or 1-610-544-1121.)

    Email Address:

    Type in question(s) in the box below.
    If you have a question regarding an order, please include your Netticket Number.

    We occasionally send out special discounts or promotional offers to our customers via email. If you would like receive further email from us, please check this box.