The Polites Promise We will make every effort to create the floral gifts as pictured on our site, however, unforseen circumstances beyond our control may result in substitutions of containers and/or varieties of flowers without compromising the integrity of the arrangement.

If you are not satisfied with your purchase, we will send a replacement. All you need to do is notify us within 5 days of receipt of your order. You may call, come in person, or email us.

Not all items featured on our website can be wired out of town.