At Polites Florist, we take great pride in the quality, freshness, and beauty of every arrangement we design. While we make every effort to replicate the floral gifts as shown on our website, seasonal availability and unforeseen circumstances may require substitutions of flower varieties or containers. In such cases, our experienced designers will ensure that the overall style, value, and integrity of the arrangement are preserved.

If for any reason you are not satisfied with your purchase, we are happy to offer a one-time replacement. Simply notify us within 5 days of receiving your order by phone, email, or by visiting one of our locations.

Not all items featured on our website are eligible for out-of-town delivery due to product and design limitations.